Before Installing the filter on a device, you will need to have an available
subscription in your account.
Don't have an available subscription? Click
here
to find out how to add one to your account.
If you have an available subscription ready for download:
Don't have an available subscription/registration key:
A
registration key
represents a subscription in your account. If you do not have an available
registration key, a new subscription needs to be purchased before you can
continue with the installation. Click
here
to find out how to add a subscription to your account.
Trying to
reinstall or transfer your filter? Your
registration key may be tied up in the previous installation of your filter.
Click
here
to find out how to proceed.
MITM error: If at any
stage you get an error ‘MITM has been detected’, it means your
antivirus is picking up on the installation. Simply click ‘retry’
to continue with the installation.
Once the filter has been
successfully installed, the filter settings on the device will be those of the
default user in your account. If you would like to have different settings
applied to this device, click
here
to find out more about settings customization.