Looking to change the subscription which is applied to your
Windows device, e.g. move your device from a block-all plan to a filtering
plan?
-
Update your account
to include an available subscription of the plan you would like your device
to be moved to. In this case, you would add a filtering plan to your
account.
-
Then,
contact our support team
to have the change applied to your device.
If your original plan is a paid subscription, i.e. a filtering or email
plan, advise the support agent whether you would like to cancel that
subscription or you would like to leave it active in your account.
Click
here
to find out how your billing is affected when a plan is changed on your
account.